Limits for Collecting, Using, Disclosing and Retaining Personal Information
Heirloom, unless required or permitted by law, does not collect, use or disclose personal information, except when it has obtained consent. In all cases, Heirloom limits the amount and type of information collected to that which is necessary to meet the purposes described above. Heirloom undertakes to keep all personal information it collects strictly confidential. All information that does not have a specific purpose or that no longer fulfils its intended purpose will be destroyed in a secure fashion. Heirloom will only retain personal information for the duration of its intended use or as otherwise required by law.
Third Parties and Service Providers
Safeguarding Personal Information
Heirloom respects the privacy of its customers and potential customers and will protect that privacy as vigorously as possible. Heirloom stores personal information in electronic and physical files that are secure and to which access is restricted. We also provide training to our employees so that they will understand the need for confidentiality when dealing with your information.
While Heirloom’s website may provide links to other websites, please be aware that Heirloom has no knowledge or control over your personal information on those websites and assumes no responsibility with respect to those websites. Please ensure that you review the privacy policies of the websites to which you link or that you view.
Accuracy of Personal Information
Heirloom makes every effort to keep personal information accurate, complete, and current. Heirloom will update any changes to personal information when received with the onus being on you to provide us with such updated information. If Heirloom holds personal information about an individual which can be established by the individual to be inaccurate, Heirloom will take reasonable steps to correct it.
Access to Personal Information
All individuals have access to their personal information when requested. Heirloom will respond to written requests within 30 days of receiving notice. We will keep records of inquiries and/or objections and will document their resolution. Heirloom will conduct all investigations in a timely, fair and impartial manner and we will address and respond to any concern you may have about our handling of your information.